Sales Engineer

TITLE: Sales Engineer

CLIENT: Manufacturing & Distribution Company

LOCATION: Houston, Texas

TYPE: Direct hire opportunity

SALARY: Base salary & commission (commensurate with experience)

SUMMARY:
Sales Engineer role will support sales goals through effective sales strategies, relationship building and exceptional customer service. Supports co-workers as needed to maintain the highest level of customer service possible. Shared responsibility for incoming calls, e-mails, and managing overall customer service and order processing. Deliver the highest level of customer service possible, achieving this through self-motivation and self-management by performing the following duties.

DUTIES:
• Target, initiate contact, and grow new OEM sales accounts and update CRM database.
• Prospect new customers, respond to inquiries, outbound calls preparing written RFI, RFQ, and RFP’s.
• Promotes and effectively sells company products using established company sales techniques/strategies.
• Understands and supports established sales policies and procedures to provide proper and effective treatment to customers.
• Emphasizes saleable products to include quality and ability to meet customer specifications.
• Clarifies and fulfills customer requests
eeds by presenting various selections of products and services providing pricing information as requested.
• Communicates delivery logistics effectively and relays new product ideas and product extensions to management for evaluation.
• Ensures all documentation for customer orders are completed in a timely fashion and double checked for order accuracy.
• Resolves customer concerns in an expeditious and tactful manner.
• Provides technical support for day-to-day technical calls on bearings, clutches, and seals.
• Provides project technical support to assigned customers.
• Grows and expands OEM business and personal internal OEM customer list.
• Outbound sales efforts include but are not limited to; prospecting/researching new customers, following up internet inquiries, outbound lead calling, etc.
• Grows personal internal OEM customers and other customer sales year over year.
• Ensures all documentation for customer orders are completed in a timely fashion and double checked for order accuracy.
• Processes all paperwork for orders to include sales order, pack lists, e-mails, and any prints or related documents.
• Utilizes organization to keep track and record customer sales, history, issues, and contacts.
• Remains up to date with all internal OEM customers on personal list.
• Compile sales data with a clear knowledge if sales are up or down year over year.
• Prepare sales status reports of ongoing projects/testing, commonly used part numbers and stock levels, and any other specific actions being taken involving OEM customers.
• Maintains and improves engineering support documentation.
• Maintains and grows knowledge within the spindle, bearing, clutch, and non-contact seal fields to include trends, manufacturing techniques, and new technology.
• Supports all other common business tasks on an as needed basis when the business requires to complete orders by end of day.
• Travels to customers as needed, trade conferences, and industry shows when deemed appropriate.

REQUIREMENTS:
• 5+ years engineering and/or technical sales experience.
• Must have excellent verbal, interpersonal and communication skills.
• Strong mechanical aptitude with a clear understanding of warehouse policies and procedures to facilitate order fulfillment.
• Specific experience in the machine tool industry, rotating technologies, or manufacturing engineering may be a plus, but is not a requirement.
• Self-motivation, self-supervision, and time/project management skills a must.
• Proficient with MS Office Excel and PowerPoint
• Microsoft Dynamic Suite preferred or CRM Salesforce business management systems

EDUCATION:
• Bachelor’s degree in Engineering

Please send inquiries to info@clearpointco.com while we are improving our on-line application process.