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Salesforce | CRM Analyst

Date Posted: Sep 10
Type: Contract
Wage: $40/ hour DOE
Job Number: 7948
Location: Houston, TX

TITLE: Salesforce | CRM Analyst

CLIENT: Energy Company

LOCATION: Houston, Texas

TYPE: Contract

RATE: $40/hour DOE

SUMMARY:
• Work with CRM team supporting Salesforce campaign management and the business initiatives
• Support current Salesforce functionality and identify/deploy new business processes via Marketing Cloud
• Manage CRM campaign implementation via exciting Salesforce platform across the multiple departments Sales, Service, Community and Marketing Clouds
• Communicate effectively with both technical and non-technical resources
• Assist in solutioning, development and deployment of troubleshooting production management defects or enhancements to existing applications, including custom integrations
• Lead or participate in meetings with the business to flush out requirements
• Ability to assess the impact of new requirements on all upstream and downstream applications, systems, and processes
• Develop solutions either declaratively or using code
• Preform testing activities and document technical solutions
• Ensure development projects meet business/end user requirements and identify and resolve systems issues
• Work with team mates to accomplish projects
• Understand the workflow and process requirements of complex application systems
• Demonstrate the ability to be the subject matter expert in supporting, maintaining, and administering complex applications
• Demonstrate the soft skills required such as presentation of ideas and clearly articulated concepts to senior management
• Marketing Cloud experience is a big plus!



REQUIREMENTS:
• 2+ years’ experience with Salesforce admin and development including design, configuration, customization and implementation of applications, App Exchange packages, and custom integrations
• Salesforce Certifications including Administrator and Platform App Developer
• Strong understanding of Salesforce.com best practices and functionality
• Master of Salesforce declarative configuration – custom apps, custom objects, formula fields, record types, page layouts, security settings, workflows, process builders, etc.
• Experience using Dataloader.io or other Dataloader tools
• Experience with HTML, CSS, Apex, VF, LWC, JS development
• Experience working with SOAP and REST API services
• Experience with Git Version Control and Salesforce Packaging and Change sets Deployments

EDUCATION:
Bachelors degree in Technology and/or related field

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