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Level III Client Support with SCCM Experience

Date Posted: Mar 24
Type: Contract to Hire
Wage: Unpublished
Job Number: 7893
Location: Houston, TX

TITLE: Level III Client Support with SCCM
CLIENT:Global Shipping Client
LOCATION: River Oaks/Memorial Park
TYPE: Contract
RATE: DOE
URGENCY: Immediate
SUMMARY: Level III Client Technical Support role with geographically distributed team. Self- Starter and Excellent Problem Solving Skills. Candidate must have SCCM experience, as well.

DUTIES:
-Standard Level 3 technical support for users spread across several states/regions.
- SCCM Skills needed including Image Creation and maintenance/support
-Must be self started who can own tasks from creation to completion
-Ability to mentor others on the team. (As a Level 3 support professional, other more junior support technicians will look to this person as a leader on the team.)
-Day to Day Activities include resolving Remedy Tickets (password re-sets all the way to advanced trouble shooting of complex technical issues).
-SCCM software package creation, deployment, maintenance and Software Update Management.

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