|Date Posted:||Jul 24|
TITLE: IT Business Analyst
CLIENT: Oil and Gas
LOCATION: Galleria Area
SUMMARY: The Applications Specialist facilitates the implementation and support of a number of applications to enhance the clients’ business functionality and overall performance, while maintaining a high degree of customer satisfaction.
• The applicant should have 5+ years’ experience in supporting a combination of the following applications:
o SAP Management of Change
o SAP Plant Maintenance
o DNV GL Synergi Life Event Management
o SAP Business Objects Universe Configuration
• Performs technical changes, upgrades, patch management and other support for the applications to ensure continued reliable and secure operation
• Liaises with clients, application vendors and other IT teams for troubleshooting: investigates, analyzes, and solves software problems; maps client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs
• Partners with clients to define and prioritize business requirements including issues submitted by the users through ticketing and service requests.
• Analyzes the current business processes and scenarios of the client and recommends/develops solutions to meet the clients’ needs Carries out complex or novel assignments requiring the development of new or improved procedures. Provides detailed knowledge of industry best practices
Clearpoint is a staffing agency for jobs in information technology, marketing, creative, and other professionals. We do business by building long-term, mutually beneficial relationships with our employees and clients.