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Change Management Consultant

Date Posted: Feb 12
Type: Contract
Wage: DOE
Job Number: 4825
Location: Houston, TX

TITLE: Change Management Consultant
CLIENT: Energy
LOCATION: Houston
TYPE: Contract
RATE: DOE

SUMMARY:
The Change Management Lead will team with a project manager and/or project lead to understand, document, and continuously manage change impacts by stakeholder group for a designated workstream of a large-scale ERP implementation project. Additionally, the Change Lead will develop a change and engagement plan to mitigate the documented impacts to ensure stakeholders are prepared for upcoming changes.

DUTIES:
• Lead Change Management activities on a workstream of a large-scale ERP implementation project
• Work directly with Project Leads to understand goals for the change and be able to translate them into impacts to the organization
• Work in concert with the OCM team to help mature the discipline through observation of areas in need of improvement and suggestions for maturing the processes or tools
• Assess and manage risks based on adoption of change
• Assess audience readiness for the change including identifying people-side risks and anticipated points of resistance; evaluate the results and present findings
• Develop an actionable change management plan for the change based on situational awareness of the details of the change
• Develop or manage communication and training plans that utilize various channels and are consumable by specific audiences, working in concert with the communications and training teams
• Oversee deliverables against the communication plan, crafting or coordinating clearly articulated messages that prepare and motivate users for adopting the change
• Oversee development of training materials or coordinate with training resources to help ensure users have the knowledge and ability necessary to successfully adopt the implemented changes
• Identify resistance and/or performance gaps, and work to develop and implement responsive actions
• Create and enable reinforcement plans and celebrations of success
• Share lessons learned and best practices with project team, OCM team, business owners, and sponsors
• Other responsibilities as needed

REQUIREMENTS:
• Legally authorized to work in the United States
• Ability to interact with leadership and staff at all levels
• Ability to establish and maintain strong relationships
• Strong problem solving and root cause identification skills
• Excellent communication and interpersonal skills
• Excellent active listening skills
Preferred Qualifications:
• Previous experience on a large scale, highly complex, transformational change program
• Formal training in Change Management methodology
• Strong meeting facilitation and presentation skills
• Experience in working with large teams and collaborating with others to develop and finalize change and communication deliverables

EDUCATION:
• Bachelor's degree or equivalent experience.

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